Outlap Motorsport Career Services: Terms & Conditions
Last updated: 28 September 2026
These Terms & Conditions (“Terms”) apply to career advisory services provided by Outlap Agency (“Outlap”, “we”, “us”, “our”), including the Motorsport Power Hour, Motorsport CV Review, combined CV Review + Power Hour packages, and any associated career consultation, written feedback or follow-up materials (collectively, the “Services”).
By purchasing, booking, accessing or participating in any Service, you (“you”, “your”, “the Client”) agree to these Terms.
1. Nature of the Services
Outlap provides independent career guidance and advisory services relating primarily to careers within motorsport, Formula 1, sport, marketing, partnerships, communications, content and related industries.
Depending on the Service purchased, this may include:
a one-to-one career consultation;
review and annotation of your CV;
feedback on applications and career positioning;
discussion of suitable roles and career directions;
discussion of transferable skills and experience;
job-search and networking guidance;
portfolio or application guidance;
practical recommendations and suggested next steps;
a transcript of your consultation;
a written summary and/or action points; and
other materials specifically described on the relevant booking or product page.
The exact inclusions of your Service will be those stated at the time you purchase it.
2. Our Approach
The purpose of the Services is to help you understand where you currently stand, identify potential opportunities or areas for improvement, and develop practical next steps.
We aim to provide candid, constructive and realistic feedback based on professional experience within motorsport and related industries.
This means feedback may sometimes identify weaknesses, gaps, unrealistic expectations or areas requiring further development.
We will, however, aim to help you understand the practical options available to you and identify constructive steps you can take towards your career goals.
The Services are intended to support you throughout this process by giving you personalised feedback, context and practical direction. However, responsibility for implementing that guidance and making career decisions remains with you.
3. Independent Service
The Services are provided independently by Outlap.
They are not provided by, affiliated with, endorsed by or officially connected to any Formula 1 team, motorsport team, championship, governing body, employer, agency, brand, client or other organisation with which Outlap or its personnel currently work or have previously worked.
References to professional experience within Formula 1, motorsport or other organisations are provided solely to explain relevant professional background and experience.
Purchasing a Service does not provide you with preferential access to, endorsement by or representation before any such organisation.
4. Career Guidance Only
The Services provide career guidance and professional perspective.
They do not constitute:
recruitment or employment placement;
legal advice;
immigration or visa advice;
financial advice;
tax advice;
regulated professional advice; or
a guarantee of employment or career progression.
Where an issue requires specialist professional advice, you should seek advice from an appropriately qualified professional.
5. No Guarantee of Outcomes
We will provide the Services with reasonable care and skill, but we cannot guarantee any particular career outcome.
In particular, we do not guarantee:
employment;
internships;
interviews;
responses from employers;
successful applications;
introductions;
offers;
salary levels;
promotions;
entry into Formula 1 or motorsport;
progression within motorsport;
acceptance by a particular employer; or
that following our recommendations will produce a particular result.
Recruitment decisions are made independently by employers and may depend on qualifications, experience, location, work authorisation, competition, timing, organisational requirements and numerous other factors outside our control.
Professional opinions expressed during a Service are not predictions or guarantees of how a particular employer will assess you.
6. Your Responsibility for Career Decisions
The Services are advisory.
You remain responsible for deciding whether and how to implement any recommendation.
You are responsible for:
the roles you apply for;
statements made in applications;
the final content of your CV;
communications with employers;
decisions regarding employment;
negotiations;
relocation;
visas and work authorisation;
financial decisions; and
any other actions taken following a Service.
You should independently verify information where it is material to an important career, legal, immigration, financial or contractual decision.
7. Motorsport Power Hour
Where you purchase a Motorsport Power Hour or similar consultation, the booking provides you with the consultation period specified on the relevant product page.
You may use the Session to discuss relevant career questions, including your background, applications, career direction, target roles, networking, portfolios, transferable skills, industry expectations and other appropriate career topics.
The Session is intended to be personalised rather than following a fixed curriculum.
The amount that can reasonably be covered will depend on the Session duration and the number and complexity of the topics you wish to discuss.
8. Motorsport CV Review
Where you purchase a Motorsport CV Review, you must provide your current CV and any requested supporting information before the applicable deadline.
Unless otherwise stated, please provide your materials at least 48 hours before your scheduled consultation where a consultation forms part of the Service.
The CV Review may consider matters including:
structure;
clarity;
positioning;
relevance;
presentation;
achievements;
transferable experience;
language;
first impression; and
how effectively your CV communicates your suitability for your target roles.
Feedback represents professional opinion. Different recruiters and employers may have different preferences.
9. CV Review Is Not a CV-Writing Service
Unless expressly stated otherwise when you purchase the Service, the CV Review is a review, annotation and advisory service, rather than a complete CV-writing service.
We may recommend changes, suggest alternative approaches and provide examples, but you remain responsible for producing and approving your final CV.
You must ensure that everything contained in your CV and applications is truthful and accurate.
We do not accept responsibility for inaccuracies, omissions, misrepresentations or other content subsequently included in documents submitted by you.
10. Information You Provide
The quality and relevance of our guidance depends partly on the information you provide.
You agree to provide information that is, to the best of your knowledge, accurate and not deliberately misleading.
We are not responsible for advice being less appropriate because relevant information was withheld, inaccurate or unavailable.
You should not provide confidential, proprietary or restricted information belonging to an employer, client or other third party unless you are authorised to do so.
11. Submission of Materials
Where advance materials are required, failure to submit them within the requested timeframe may limit our ability to prepare.
If materials are supplied late, we may:
proceed with the Session without completing all advance preparation;
provide some feedback after the Session; or
where reasonably possible, agree to reschedule.
Late submission does not automatically entitle you to additional Session time or a refund.
12. Session Transcription
Online consultations may be transcribed using a third-party transcription service.
The purpose of transcription is to create a written record that can be used to prepare your transcript, summary, recommendations and/or action points and to allow you to focus on the conversation rather than taking extensive notes.
Sessions are not ordinarily audio or video recorded by Outlap.
By participating in a Session after being informed that transcription is being used, you acknowledge and agree that the conversation may be processed for transcription and the purposes described in these Terms.
13. Use of the Transcript by Outlap
The transcript may be accessed and used by Outlap for legitimate purposes connected with providing and administering the Service, including:
reviewing what was discussed;
preparing your follow-up materials;
producing recommendations or action points;
checking the accuracy and context of advice;
quality assurance;
resolving questions, complaints or disputes relating to the Service;
maintaining appropriate business records;
protecting Outlap's legal interests; and
identifying and removing confidential, proprietary or otherwise protected information.
The transcript will not be treated as permission to disclose confidential information belonging to another organisation.
Any use of personal information will remain subject to applicable data-protection requirements and our Privacy Policy.
14. Transcript Accuracy
Transcription may involve automated or AI-assisted technology.
Such technology can make mistakes, including incorrectly identifying speakers, mishearing words, omitting statements or generating inaccurate text.
A transcript is therefore provided for convenience and reference.
It should not be treated as a certified, verbatim or legally authoritative record of the Session.
Where there is an obvious transcription error, Outlap may correct it before providing the transcript.
15. Review and Redaction of Transcripts
Because Outlap's personnel have professional relationships and obligations involving Formula 1 teams, motorsport organisations, brands, agencies, clients and other third parties, they may be subject to contractual confidentiality obligations, NDAs and other restrictions.
The Services do not include access to confidential or proprietary information belonging to those organisations.
Accordingly, all transcripts may be reviewed before being supplied to you.
Outlap may remove, redact, correct or withhold any material that we reasonably believe:
is confidential;
is proprietary;
is commercially sensitive;
is subject to an NDA or contractual restriction;
relates inappropriately to a client, employer or other third party;
contains third-party personal information;
was inadvertently disclosed;
has been materially mistranscribed;
could breach another person's rights;
should not lawfully be disclosed; or
is otherwise inappropriate for retention or distribution.
The version supplied to you may therefore differ from the original automatically generated transcript.
16. Inadvertent Disclosure
Neither participation in a Session nor receipt of a transcript gives you any right to receive or use confidential, proprietary or restricted information belonging to Outlap or any third party.
If such information is inadvertently communicated, this does not constitute authorisation to use or disclose it and does not waive any existing confidentiality rights or obligations.
If we subsequently identify information as having been inadvertently disclosed, you agree, where reasonably requested, to:
keep it confidential;
stop using it;
not disclose or publish it;
delete copies within your possession or control; and
confirm deletion where reasonably requested.
These obligations continue after your Session has ended.
17. Storage and Retention of Transcripts and Materials
Session transcripts, CVs, notes, correspondence and other materials may be retained for as long as reasonably necessary to:
provide the Service;
complete follow-up work;
maintain appropriate business records;
respond to questions or complaints;
establish what Services were provided;
protect or exercise legal rights; and
comply with legal, accounting, regulatory or contractual obligations.
Information may be stored or processed using reputable third-party service providers.
Retention and deletion of personal data will be handled in accordance with applicable data-protection requirements and Outlap's Privacy Policy.
We do not guarantee permanent storage of transcripts, CVs or other materials. You should retain your own copies of any materials you wish to keep.
18. Client Recording
You may not independently audio record, video record, screen record, livestream or otherwise capture the Session without prior written permission from Outlap.
Permission to receive a written transcript does not constitute permission to make your own recording.
19. Personal Use of Materials
Your annotated CV, transcript, recommendations, notes, action points and other materials are supplied for your own personal career development.
You may use the advice and recommendations to improve your CV, applications, portfolio, interview preparation, networking and career strategy.
Unless Outlap provides prior written permission, you may not:
publish a Session or transcript;
distribute the transcript to the public;
post substantial extracts online;
upload it to social media;
sell or license it;
reproduce Outlap materials commercially;
use the materials to create or provide a competing product or service;
use the materials for training others commercially;
present Outlap materials as your own work;
publicly attribute comments to Outlap or its personnel;
use Session content for journalism, publication, research or media purposes; or
otherwise commercially exploit the Session or materials.
20. Intellectual Property
You retain ownership of the original CV and materials you provide to us.
Unless otherwise stated, all original frameworks, templates, methodologies, resources, written guidance and other materials created by Outlap remain the intellectual property of Outlap.
Where we annotate or provide feedback on your CV, you are granted permission to use those annotations and recommendations for your own career development.
Purchasing a Service does not transfer ownership of Outlap's intellectual property to you.
21. Confidentiality
Outlap will treat information you provide in connection with the Service with appropriate confidentiality, subject to our legal obligations and Privacy Policy.
You likewise agree to respect any information expressly identified as confidential during a Session.
Nothing requires either party to keep information confidential where it:
is lawfully publicly available;
was already lawfully known without an obligation of confidentiality;
is subsequently obtained lawfully from an independent source; or
must be disclosed pursuant to law, court order or another lawful requirement.
22. Privacy and Personal Data
In order to provide the Services, Outlap may process personal information including:
your name;
contact information;
CV;
employment and education history;
booking information;
payment-related information supplied through payment providers;
correspondence;
Session transcripts;
career goals;
materials you voluntarily provide; and
information discussed during a Session.
We may use third-party providers for scheduling, payment processing, video conferencing, email, transcription, website hosting and other operational functions.
Those organisations may process personal information in accordance with their applicable privacy terms.
Our handling of personal data is also governed by the Outlap Privacy Policy and applicable data-protection laws.
Please avoid providing unnecessary sensitive personal information.
23. Booking and Payment
Full payment is required at the time of booking unless otherwise expressly agreed.
A booking is confirmed when payment has been successfully processed and any required booking steps have been completed.
The price payable is the price displayed when you make your purchase.
24. Rescheduling
You may request to reschedule a booked Session at least 24 hours before its scheduled start time, subject to availability.
Requests made within 24 hours may be accommodated at our discretion but are not guaranteed.
We reserve the right to reasonably restrict repeated rescheduling.
25. Cancellation and Refunds
Cancellation and refund rights are subject to applicable consumer law.
Where permitted by law, cancellations made within 24 hours of a scheduled Session are non-refundable.
Where you cancel earlier, any refund may take into account personalised work that has already been undertaken at your request.
For example, if Outlap has already reviewed or annotated your CV, reviewed your background information or undertaken substantive preparation specifically for you, we may deduct a reasonable amount reflecting the Services already provided, to the extent permitted by applicable law.
Nothing in these Terms removes a statutory cancellation or refund right that applicable law says cannot be excluded.
26. No-Shows and Late Attendance
If you fail to attend your scheduled Session without notice, your booking may be treated as completed and no refund will ordinarily be provided, subject to applicable law.
If you arrive late, the Session will ordinarily still finish at its originally scheduled end time.
We cannot guarantee additional time because of late arrival.
27. Changes or Cancellation by Outlap
If Outlap needs to reschedule a Session, we will seek to arrange a reasonable alternative.
If Outlap cancels a paid Service and cannot provide a reasonable alternative, you will be entitled to an appropriate refund for the Service not provided.
Except where required by law, Outlap is not responsible for unrelated expenses or consequential costs incurred because a Session is rescheduled or cancelled.
28. Technology and Third-Party Services
The Services may rely on third-party platforms for video calls, scheduling, payment processing, transcription, email and other functions.
We cannot guarantee that third-party platforms will always operate without interruption or error.
If a technical issue within our reasonable control materially prevents a Session from taking place, we will seek to rearrange the affected Session.
We are not responsible for outages, interruptions or failures of third-party services outside our reasonable control.
29. Industry Information
Any discussion of recruitment practices, job roles, salaries, organisations, industry structures, working arrangements, career routes or other aspects of Formula 1 or motorsport reflects professional experience and information reasonably available at the relevant time.
Different organisations may operate differently, and industry practices can change.
Unless expressly stated otherwise, such information represents guidance and professional perspective rather than a definitive statement about the current policy, recruitment process or future decision of any particular organisation.
30. Third-Party Opportunities and Introductions
The Services do not include a promise of introductions to employers, teams, agencies, brands or other professional contacts.
Any introduction made is entirely at Outlap's discretion. An introduction does not constitute an endorsement, recommendation or guarantee that the recipient will respond or offer you an opportunity.
You must not represent yourself as endorsed, recommended or represented by Outlap, its personnel or any organisation connected with their professional background unless you have explicit written permission to do so.
31. Testimonials and Publicity
We will not publicly identify you as a client or publish your CV, transcript, Session content or testimonial for marketing purposes without appropriate permission.
If you voluntarily provide a testimonial and agree to its use, we may use it in accordance with the permission provided.
Providing a testimonial is optional and has no effect on the Service you receive.
32. Limitation of Liability
Outlap will provide the Services with reasonable care and skill.
However, to the fullest extent permitted by applicable law, Outlap and its personnel will not be liable for losses resulting from:
an employer's recruitment decision;
unsuccessful applications;
loss of employment;
failure to obtain employment;
career decisions made by you;
your implementation or non-implementation of recommendations;
inaccurate or incomplete information supplied by you;
actions of third parties;
changes in the employment market;
loss of opportunity;
loss of anticipated earnings;
loss of profits;
indirect or consequential loss; or
matters outside Outlap's reasonable control.
Nothing in these Terms excludes or limits liability where exclusion or limitation would be unlawful.
33. Maximum Liability
To the fullest extent permitted by applicable law, where Outlap is found liable in connection with a particular Service, Outlap's aggregate liability arising from that Service will not exceed the total amount paid by you to Outlap for the Service giving rise to the claim.
This limitation does not apply to any liability that cannot lawfully be limited or excluded.
34. No Liability for Third-Party Decisions
Outlap does not control recruiters, employers, teams, agencies, brands or other third parties.
We therefore accept no responsibility, to the fullest extent permitted by law, for their decisions, actions, omissions, communications or recruitment processes.
Nothing said during a Session should be interpreted as a representation that a third party will act in a particular way.
35. Force Majeure
Outlap will not be responsible for delay or failure to perform obligations where this results from circumstances reasonably outside our control, including serious illness, internet or telecommunications failure, natural disaster, government action, travel disruption or failure of essential third-party services.
Where reasonably possible, we will seek to reschedule an affected Session or provide an appropriate alternative.
36. Client Conduct
You agree to participate professionally and respectfully.
We reserve the right to terminate a Session where behaviour is threatening, abusive, discriminatory, harassing, unlawful or otherwise seriously inappropriate.
Where a Session is reasonably terminated because of such conduct, no refund will ordinarily be provided, subject to applicable law.
37. Changes to the Services
We may make reasonable administrative or technical changes to how the Services are delivered.
Where a material change affects an existing paid booking, we will communicate this to you and provide any remedy required by applicable law.
38. Changes to These Terms
We may update these Terms from time to time.
Unless required otherwise by law or agreed with you, the version applying to your purchase will be the version in effect when you purchased the relevant Service.
39. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or removed to the minimum extent necessary, and the remaining provisions will continue in effect.
40. No Waiver
If Outlap does not immediately enforce a right under these Terms, this does not mean that right has been waived.
41. Entire Agreement
These Terms, together with the relevant product or booking page and our Privacy Policy, form the agreement between you and Outlap in relation to the Service.
They replace any previous general terms relating to the same Service, except where otherwise expressly agreed in writing.
42. Governing Law
These Terms are governed by the laws of Hong Kong SAR, subject to any mandatory consumer rights or protections applicable to you that cannot lawfully be excluded.
Any dispute will be subject to the jurisdiction of the courts of Hong Kong SAR, except where applicable law provides you with a mandatory right to bring proceedings elsewhere.
43. Contact
Questions relating to these Terms or the Services can be sent to:
Outlap Agency
kim@outlapagency.com
By booking and purchasing a session, you confirm that you have read and agree to the Outlap Motorsport Career Services Terms & Conditions and Privacy Policy.